Schedule of Service for Identity Verification

1.    RESPONSIBILITIES AND SCOPE FOR IDENTITY VERIFICATION

1.1         Acting as Authorised Corporate Service Provider

1.1.1     In accordance with the requirements of the Economic Crime and Corporate Transparency Act 2023 (‘ECCTA’) to meet your statutory and regulatory obligations, you are engaging us to provide services as an ACSP to assist inenabling all your directors and any Persons with Significant Control (‘PSCs’) to verify their identity at Companies House.

1.2         Nature of ACSP Services to assist with identity verification at Companies House

1.2.1     Where verifying documentation in-person we will assist you by verifying the identity of your directors and PSCs (both as reported by you to us) by checking their identity in-person based on documentation provided by them. If you instruct us to provide this service, we will require each person whose identity is to be verified to provide us with the necessary personal documentation inline with Companies House guidance. We will advise of the personal documentation required.

1.2.2     For online identity verification we will assist you in providing online identity verification services of your directors and PSCs (both as reported by you to us). If you instruct us to provide this service, we will conduct online identity verification in accordance with the Companies House identity verification standard, using a recognised digital identity verification platform. We will require each director/PSC to provide certain information to enable the verification to take place. Once we have requested that information and that information has been provided by each required individual, we will be notified by the software of the results.

1.2.3     If the verification is successful, then we will notify Companies House that verification has been successfully completed.

1.2.4     If verification has not been successfully completed, then we will advise you of this and provide you with the details of the GOV.UK One Login web service to enable anyone unable to successfully verify their identity using the online identity verification process to attempt identity verification via that service (as it enables additional evidence to be provided to support identity verification).

1.2.5     If anyone is unable to verify their identity via the online identity verification method and then undertakes verification via the GOV.UK One Loginweb service, you must provide us with the outcome of such verification process within five working days of the application.

1.2.6     You agree that, where we are instructed to act in this capacity, you will provide (and ensure that all relevant individuals provide) all documentation, information, and consents required to complete the verification process. We will retain verification records in line with regulatory requirements. We will retain records of all attempts to verify an individual's identity (whether successful or not) for seven years from the date of the commencement of the application to verify that person’s identity.

1.2.7     We reserve the right to decline to verify an individual’s identity or to withdraw from acting as an ACSP where the identity verification standard cannot be met or has not been met.

1.2.8     We reserve the right to report any unsuccessful applications to verify a person’s identity to any regulatory or statutory authority.

1.2.9     If requested by Companies House, we must provide more information about identify checks performed.

1.3         Excluded work

1.3.1     The scope of our services provided to you will be only as set out above and all other services which we may offer are excluded under this schedule.

1.3.2     We will not accept any responsibility to any third parties for the work performed under this schedule.

1.3.3     We will not audit or otherwise verify the information provided to us by you or by third parties on your behalf beyond our statutory and regulatory requirements in providing this service and will be entitled to assume that it is complete and accurate.

1.4         Changes in the law, in practice or in public policy

1.4.1     We will not accept responsibility if you act on advice given by us on an earlier occasion without first confirming with us that the advice is still valid in the light of any change in the law, practice, public policy or in your circumstances.

1.4.2     We will accept no liability for losses arising from changes in the law (or the interpretation there of), practice or public policy that are first published after the date on which the advice is given.

1.5         Your responsibilities

1.5.1     You will provide us with the following information to enable us to act:

• Name of the Limited Company
• Company number
• Companies House authentication code
• Details of each Director and PSC of the Company as follows:-
   
  • Full Name
   
  • Date of Birth
   
  • Email Address
   
  • Home address (including all previous addresses covering the last 12 months)
   
  • Mobile telephone number

• Confirmation that you have the consent of each Director and PSC to allow us to contact them to obtain their details so that we may assist you in the identity verification process and that you have their confirmation that they agree that we are not acting for them as individuals but will provide them with the link to enable them to access the digital identity verification     process for you

• Details of any new Directors and PSCs as soon as appointed, along with the details and confirmation referred to in the previous two bullet points above.

1.5.2     You agree to keep us promptly informed of all material changes in circumstances that could affect you in relation to our role as ACSP - this includes but is not limited to, any change in the directors or PSCs in the company and authorise us to report any changes to Companies House or other authorities as required. If you are unsure whether a change should be reported, please contact us for advice.

1.6         Who can benefit from or rely on our work

1.6.1     You will benefit from us carrying out this work and will be entitled to benefit from our work.

1.6.2     No other party is entitled to benefit from our work without our express agreement in writing. No third parties may rely on any work that we carry out or any advice that we give without our express agreement in writing. 

1.6.3     You confirm that we do not owe any duty of care to the directors or PSCs in assisting you to comply with the ECCTA requirements relating to the verification of their identities.

1.7         Who can give us instructions

1.7.1     We shall be entitled to receive instructions from any person who appears to have authority to act on your behalf (unless you specifically instruct us inwriting that only named persons may give us instructions).

1.8         Who we may contact for information

1.8.1     You agree that, subject to permission from you, we can contact third parties for information about your affairs and that we may rely on the information that they provide to us and that we shall not be liable for any errors or omissions in that information. 

1.8.2     You confirm that we may contact any of the directors or PSCs who you give us details of to assist in the identity verification process and obtain details of the outcome of each identity verification application, and any Companies House Personal Code(s) obtained by each such individual who successfully completes the identity verification process.

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